Shipping Practices
Please rest assured that I do everything in my power, short of driving it across the country to you myself, to ensure you receive your purchase as advertised. I pack things according to the golden rule, ship unto others as you would ship unto thineself, or something like that. For drum sets, snares, and single drums, items are first double wrapped in bubble wrap. Then, a shipping box is lined on all sides with rigid foam. The corner voids are then filled with either more bubble or with biodegradable packing peanuts. The boxes are then cut down to size so that nothing is rattling around inside. For cymbals, the plate is double wrapped in bubble, the edge is then also double wrapped in bubble and the cymbal is placed flat inside a box. I also insure every package for the full value of your purchase, always.
Checkout my feedback on Reverb.com where you’ll read many strong impressions of my packing prowess.
SHIPPING POLICY
If you are outside the CONUS, please contact us with your address and we will get a quote for you.
We generally ship out within
1 business day of receiving cleared payment. All items are shipped as if we are buying them ourselves, we make every effort to ensure they arrive as described. If you feel damage occurred during shipping, please save all packing materials and contact us immediately upon receiving your item.
Refunds
Return Policy
Buyer receives a full refund in their original payment method less any shipping charges &
a 10% restocking fee.
SPECIAL CONDITIONS
Returns are only granted if an error was made in the description. There are no trial periods so please ask any questions you may have prior to purchasing.
NEW ITEMS
Returnable within 14 days of delivery.
USED & VINTAGE ITEMS
Returnable within 7 days of delivery.
GENERAL TERMS
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.